NOTICE: Oppenheimer Communications is currently on extended hiatus. Please see the Home link for further information.

Types of Media I Author

• Users Guides, Reference Manuals
• Online Help
• Specifications for product function and design
• Scripts for training videos
• White Papers, Brochures
• Web Text
• U.S. Patent Applications (Licensed U.S. Patent Agent)

Types of Systems I Document

• GUIs for a wide variety of software, from advanced engineering applications to business and medical systems
• Software APIs and related internal code and data structures
• Communications protocols
• Hardware for telecommunications and other engineering applications
• ASIC functionality at the register and hardware interface levels
• Business procedures for ISO-9000 documentation and related process control support

In sum, I can document virtually any kind of software or hardware, for almost any kind of application. I am especially well qualified to document the technical "insides" of advanced systems – code, communications protocols, register level ASIC functionality, etc.

Target Audiences I Write For

I can write for audiences at any level of knowledge and technical sophistication. I excel at supporting users who require in-depth information, and who can understand and benefit from detailed technical exposition.

Areas of Specialized Expertise

My background in...

• Physics
• Telecommunications
• Programming (Java, C++, VB, SQL, HTML)
• Object-oriented Programming (OOP)
• Electronics
• Engineering Math

....makes me especially qualified to document emerging advanced technologies.

I am proficient in:

• Microsoft Office
• Visio
• Framemaker
• RoboHelp
• PaintShop Pro
• DreamWeaver
• CorelDRAW

I'm a quick study when it comes to learning new software tools.

Nutshell Summary

In a nutshell, I make high technology clear.

Both by training and by experience, I have the necessary competencies to document and market software and hardware systems. That includes the “innards”, such as software code, hardware register design and interfaces for electronic chips, and communications protocols; and also external user interfaces and general design specifications.

In the realm of pure documentation (print or online), the signatures of my work are clarity, thoroughness, and logical, accessible organization. In the realm of marketing, my focus is on selling the sizzle and the steak. I convey the substantial information necessary for a rational and informed purchase decision, while employing a style that is lively, engaging, and enthusiastic.

While my primary focus is hardware and software, I can write—and have written—on just about anything, for almost any audience. For example:

• I’ve scripted training films on medical procedures, and on laboratory tests for HIV. I've also scripted motivational and sales videos with little or no technical content.

• Far, far from the realms of transistors, object-oriented data structures, or microbes, I've written direct mail brochures and copy for porcelain reproductions of The Statue of Liberty and The Oval Office, as well as fund-raising copy for one of the two major political parties.

For more information on my services please explore the rest of the site, or contact Oppenheimer Communications.